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Terms of service


Last Updated: February 2026

Overview

This website is operated by Eleplanet, a store owned and managed by DLS Group LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Eleplanet and its parent company, DLS Group LLC. Eleplanet offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and policies referenced herein. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By using any part of the site, you agree to these Terms. If you do not agree, you may not access the website or use any Services.

Any new features or tools added to the store shall also be subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. Continued use constitutes acceptance of changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and Services to you.


Section 1 – Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or have parental consent for minors.

You may not use our products for illegal or unauthorized purposes, nor violate any laws (including copyright laws) while using our Services.

You must not transmit any worms, viruses, or destructive code.

A breach of these Terms may result in immediate termination of your Services.


Section 2 – General Conditions

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted over networks. Credit card information is always encrypted.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.

Headings are included for convenience and do not limit these Terms.


Section 3 – Accuracy, Completeness, and Timeliness of Information

We are not responsible if information on this site is not accurate, complete, or current. Material is for general information only and should not be relied upon without consulting more accurate sources.

Historical information may be provided for reference only. We may modify site content at any time without obligation to update.


Section 4 – Modifications to Service and Prices

Prices for our products are subject to change without notice.

We may modify or discontinue the Service without notice. We shall not be liable for any modification, price change, suspension, or discontinuance.


Section 5 – Products or Services

Certain products or Services may be available exclusively online and may have limited quantities. Returns and exchanges are only accepted according to our Refund Policy.

We make efforts to display product colors and images accurately but cannot guarantee monitor displays will be accurate.

We may limit sales by person, region, or jurisdiction. Product descriptions and pricing are subject to change without notice. Offers are void where prohibited.

By accepting our Terms, you also accept the manufacturer’s Terms of Service for products sold on our site.


Section 6 – Accuracy of Billings and Account Information

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, household, or order. We may attempt to notify you of changes. Orders from dealers, resellers, or distributors may be restricted.

You agree to provide current, complete, and accurate purchase and account information and to update it as necessary.


Section 7 – Optional Tools

We may provide access to third-party tools we do not control. Access is provided “as is” and without any warranties or endorsements.


Section 8 – Third-Party Links

Some content, products, and Services may include third-party materials. We are not responsible for their content or accuracy. Review third-party policies before engaging.


Section 9 – User Comments, Feedback, and Other Submissions

By submitting comments or feedback, you agree we may use them without restriction and that submissions do not violate third-party rights or laws.


Section 10 – Personal Information

Your submission of personal information is governed by our Privacy Policy.


Section 11 – Errors, Inaccuracies, and Omissions

We may correct errors, inaccuracies, or omissions and change information or cancel orders if necessary.


Section 12 – Prohibited Uses

You may not use the site or content for unlawful purposes, to infringe others’ rights, or interfere with Service security.


Section 13 – Disclaimer of Warranties; Limitation of Liability

The Service and products are provided “as is” and “as available” without warranties. Eleplanet and affiliates are not liable for damages arising from use of the Service.


Section 14 – Indemnification

You agree to indemnify Eleplanet and its affiliates, officers, directors, agents, contractors, licensors, and employees from any claims arising from your breach of these Terms or violation of any law.


Section 15 – Severability

If any provision is unenforceable, the remainder remains in effect.


Section 16 – Termination

Obligations and liabilities prior to termination survive. Eleplanet may terminate access if you violate these Terms.


Section 17 – Entire Agreement

These Terms, together with any site policies, constitute the entire agreement between you and Eleplanet.


Section 18 – Governing Law

These Terms shall be governed by the laws of the United States.


Section 19 – Changes to Terms of Service

We may update, change, or replace any part of these Terms at any time. Continued use constitutes acceptance of changes.


Section 20 – Contact Information


Mobile Terms of Service

Last Updated: February 2026

The Eleplanet Mobile Message Service (the "Service") is operated by Eleplanet. By consenting to Eleplanet’s SMS/text messaging service, you agree to receive recurring messages. Message frequency varies; standard message and data rates may apply. Participation is voluntary, and you can opt-out at any time by texting STOP. For help, text HELP or email support@eleplanet.com.