-17%
-22%
-40%Last Updated: September 2024
At Eleplanet, we are committed to providing our customers with high-quality products and excellent service. If you are not completely satisfied with your purchase, please review our refund policy outlined below.
To be eligible for a refund:
The following items are non-refundable:
To request a refund:
Refunds will be processed within 7 to 10 business days after we receive the returned item. The refund will be credited to the original payment method used for the purchase.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount.
If you would like to exchange an item for a different one, please contact our customer service team to discuss your options.
If you have any questions about our Refund Policy, please reach out to us at:
