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-1%Carl’s Golf Simulator Turf (for DIY Golf Enclosures)
Original price was: $2,054.99.$2,040.95Current price is: $2,040.95. Quick Shop -
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Indoor Saunas
Last Updated: September 2024
At Eleplanet, we are committed to providing our customers with high-quality products and excellent service. If you are not completely satisfied with your purchase, please review our refund policy outlined below.
1. Eligibility for Refunds
To be eligible for a refund:
- You must initiate a refund request within 30 days of receiving your order.
- The product must be in its original condition, unused, and in the original packaging.
- Proof of purchase, such as a receipt or order confirmation, is required.
2. Non-Refundable Items
The following items are non-refundable:
- Custom or personalized products.
- Gift cards.
- Downloadable software products.
3. Refund Process
To request a refund:
- Contact our customer service team at [email protected] or call (435) 817-9359.
- Provide your order number and the reason for the return.
- Once your return is approved, you will receive instructions on how to return the product.
Refunds will be processed within 7 to 10 business days after we receive the returned item. The refund will be credited to the original payment method used for the purchase.
4. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount.
5. Exchanges
If you would like to exchange an item for a different one, please contact our customer service team to discuss your options.
6. Contact Us
If you have any questions about our Refund Policy, please reach out to us at:
- Phone: (435) 817-9359
- Email: [email protected]